● How long does shipping usually take?

Here at SendyFeather.com we try and ship items as quickly as possible. We usually ship items within 1-3 days of receiving your order. During sales and major events please allow a few extra days for your order to be packed.

● How many feathers are in the bulk pack?

Different feathers are packed in different metrics. Some items are by the yard, some by the pound, some by the unit and some are packed in preset qualities. If you require a different packing style than we offer, ask us!

● How do I know if my order has been shipped?

You will receive a confirmation email once your order has been dispatched.

● I need my order urgently, do you offer an express service?

Yes, we offer express delivery. Express orders take priority over regular orders. Express orders are dispatched within 1-2 business days.

● How do I look after my feathers?

Feathers are extremely delicate, so always take care. We do not recommend washing feathers as this will result in the dye coming out. Dyed feathers are not colourfast. Feathers can be fluffed using a gentle warm hair dyer.

● Are your feathers ethically sourced?

Yes, our feathers are a bi product. Birds are not harmed just for their feathers.

● How accrete are your colours online?

Products are shot under natural lighting and are displayed as accurately as possible, however, please note that colours may appear darker or lighter in certain areas due to lighting and editing.

● Do you offer wholesale prices?

Yes we can do wholesale customer. Please contact us directly to discuss if you qualify for wholesale pricing. We can be reached at info@sendyfeather.com or (+86) 15003956119.